# CWILL Pop up Email

> Help center for Customer Support

## Getting Started

- [Get Started with CWILL Pop up Email](https://help.sendwill.cwill.com/en/articles/16817010-get-started-with-cwill-pop-up-email.md): Enable the app, set up email branding, and launch your first popup, campaign, and automation.
- [Set Up Email Branding](https://help.sendwill.cwill.com/en/articles/16896428-set-up-email-branding.md): Create the reusable brand styles that campaigns and automations use before you send email.
- [Create and Publish Your First Popup](https://help.sendwill.cwill.com/en/articles/11959140-create-and-publish-your-first-popup.md): Display your pop-up in just 3 simple steps
- [Create and Send Your First Email Campaign](https://help.sendwill.cwill.com/en/articles/16817023-create-and-send-your-first-email-campaign.md): Build, test, and send a one-time email campaign to eligible Shopify subscribers.
- [Set Up Your First Automation](https://help.sendwill.cwill.com/en/articles/16817026-set-up-your-first-automation.md): Choose a workflow, customize its emails and timing, and activate your first automation.

## Popups

- [Customize Your Popup](https://help.sendwill.cwill.com/en/articles/11959148-customize-your-popup.md): We've set the best practice defaults for your popup based on our big data, you can adjust it anytime to match your brand.
- [Create a Multilingual Popup](https://help.sendwill.cwill.com/en/articles/11959171-create-a-multilingual-popup.md)
- [Manage Multiple Active Popups](https://help.sendwill.cwill.com/en/articles/11959175-manage-multiple-active-popups.md)
- [Customize Popup Styles with CSS](https://help.sendwill.cwill.com/en/articles/11959162-customize-popup-styles-with-css.md)
- [Require Email Confirmation Before Showing a Discount Code](https://help.sendwill.cwill.com/en/articles/15970391-require-email-confirmation-before-showing-a-discount-code.md): Require customers to confirm their email before the popup discount code is revealed, with setup steps and customer-facing examples.

## Campaigns

- [Import Subscribers and Send Campaigns](https://help.sendwill.cwill.com/en/articles/13886030-import-subscribers-and-send-campaigns.md)
- [Choose Campaign Recipients with Shopify Segments](https://help.sendwill.cwill.com/en/articles/16817037-choose-campaign-recipients-with-shopify-segments.md): Use Shopify customer segments to target eligible subscribers in a CWILL Pop up Email campaign.

## Automations

- [Integrate CWILL Pop up Email with Shopify Flow](https://help.sendwill.cwill.com/en/articles/11959180-integrate-cwill-pop-up-email-with-shopify-flow.md)
- [Use Popup Subscriber Tags in Shopify Automations](https://help.sendwill.cwill.com/en/articles/11959157-use-popup-subscriber-tags-in-shopify-automations.md)
- [Send Birthday Emails with Shopify Flow](https://help.sendwill.cwill.com/en/articles/11959187-send-birthday-emails-with-shopify-flow.md)
- [Set Up Back-in-Stock Automation](https://help.sendwill.cwill.com/en/articles/13933223-set-up-back-in-stock-automation.md): Boost your revenue by notifying customers when products are back in stock. This guide explains the setup in CWILL Pop up Email.

## Troubleshooting & FAQs

- [Troubleshoot a Popup That Isn’t Showing](https://help.sendwill.cwill.com/en/articles/16817045-troubleshoot-a-popup-that-isn-t-showing.md): Check the app embed, popup status, targeting rules, frequency, and theme when a popup is missing.
- [Troubleshoot Campaign or Automation Emails That Aren’t Sending](https://help.sendwill.cwill.com/en/articles/16817047-troubleshoot-campaign-or-automation-emails-that-aren-t-sending.md): Check consent, recipients, schedules, triggers, wait times, and delivery status when an email does not send.